66 questions
Versa FAQ
Short answers, each with an official source. Type to filter.
Is it safe
What is Versa actually? Is it gold trading?
No, it's not trading. Versa is a save-and-invest app where your money buys fund units managed by AHAM. It has 3 parts: Save (Cash, Cash-i), Invest (21 funds including Gold), and PRS, with no fast buy-sell like trading.
Is Versa safe, or is it a scam?
Versa is regulated by the Securities Commission Malaysia as a recognised market operator. Your money sits with an independent trustee (HSBC, Deutsche, CIMB), not in Versa's own company account.
Source: Versa Help Centre #12622507204759 ↗ · Versa Help Centre #12622553562391 ↗
If Versa goes bankrupt, what happens to your money?
Your units stay with AHAM and the trustee, separate from Versa's own money. Versa itself uses the analogy of "a fireproof safe in the house". Daus has a dedicated video about this.
Source: Versa Help Centre #12622596275607 ↗ · Daus's video jfXoynOwK00 ↗
Is there PIDM protection?
No, because this is an investment, not a bank deposit. Protection comes from the trust account and trustee setup, not PIDM.
Source: versa.com.my/is-versa-pidm-protected-how-your-funds-are-secured ↗
Is the return guaranteed?
No. For Cash/Cash-i, the rate moves slightly every month (for example 3.18% for Cash-i and 3.46% p.a. for Cash in August 2026). For Invest, the unit value can go down.
Source: versa.com.my/save ↗
Someone messaged you claiming to be a "Versa agent". Is that real?
Versa has no agents or advisors. Ignore anyone claiming to represent Versa, and email support@versa.com.my to confirm.
Why does Daus promote Versa?
Daus uses it himself (Cash-i for savings, Gold, and a few other funds) and earns a referral commission when you register with code VDAUSDK. There's no extra cost to you.
Source: this site
Sign-up & verification
Who can open an account?
Malaysian citizens aged 18 and above with a MyKad. PR holders and foreigners can't open one.
Source: Versa Help Centre #12738495787159 ↗ · Versa Help Centre #12882345283607 ↗
Can you register while working abroad?
Yes, but you need a TIN (tax number), a Malaysian phone number, and the app can only be downloaded while your phone's location is in Malaysia.
Where do you enter the code VDAUSDK?
During registration, in the referral code field. Once the account already exists, Versa doesn't allow adding or changing the code.
Already registered but forgot to enter the code. Can you add it later?
No, that's Versa's official rule. This tutorial is still useful either way, and later you can refer friends with your own code.
How long does verification take?
Usually 2 to 4 working days, longer if there's a public holiday in between. Versa's own campaign warns it "can take up to 5 working days or more".
Why did your NRIC get rejected?
The photo must be of the original physical IC (not MyKad digital or a photocopy), front and back, in focus, no glare, tilted slightly so the hologram shows. MyTentera isn't accepted.
The "Get Back To Us" screen shows up. Is the account blocked?
No, it's not blocked. Versa just needs extra information, so tap Contact Support and send the documents within 14 days.
Source: Daus (16 Sep 2026)
Asked to resubmit. Is there a deadline?
Resubmit within 2 to 3 days. If it passes 7 days, the application is rejected and the deposit is refunded within 10 to 14 working days.
What is the Suitability Assessment Test?
It's a risk questionnaire from AHAM to suggest funds that suit you. You can still pick other funds, but read the risk info first.
Source: Versa Help Centre #12594690401175 ↗ · Versa Help Centre #12594164149015 ↗
Can you open a joint account, or two accounts?
No. It's one individual account per person.
Source: Versa Help Centre #12594692109975 ↗ · Versa Help Centre #12594109166871 ↗
Can an old phone run the app?
You need Android 11 or above, or iOS 15 or above.
Cash in
What's the minimum Cash In amount?
RM10 for Cash/Cash-i, RM100 for Invest, and RM1,000 for US-Tech, India Equity and China Equity Tracker. For the RM10 reward, your first Cash In needs to be RM100 or more in ONE transaction.
If you Cash In RM50 first, then top up another RM50, do you get the reward?
No. Versa only counts your first deposit. If you want the reward, make sure that very first transaction is RM100 or more.
Can you Cash In with a debit card or DuitNow?
No, only FPX, from a bank account under your own name.
Source: Versa Help Centre #12596048710423 ↗ · Versa Help Centre #12596064652567 ↗
When does the money show up in the app?
After 2 working days from the processing day. Cash-i's cut-off is 10am, others 3pm. Deposit on Saturday means it's processed Monday and shows up Wednesday.
Already verified, already deposited, but the app shows RM0.
For your first deposit, day "T" is one day after verification, then add 2 working days. Just wait, the money isn't lost.
Is there a maximum Cash In limit?
It follows your bank's FPX limit, usually RM30,000 per transaction, with no limit on how many times a day.
Source: Versa Help Centre #12595919923095 ↗ · Versa Help Centre #12596061536151 ↗
Can you cancel a Cash In?
No, not once it's submitted.
Can you Cash In from your spouse's account?
No. The bank account must be under your own name and IC; money from a joint or company account will be refunded.
Cash out & switch
How long does a withdrawal take?
Cash-i: same day if requested before 10am on a working day. Cash: T+1. Invest funds: 3 to 6 working days depending on the fund. Daus once withdrew RM60,000 from Cash-i and it hit his bank the same day.
Source: Versa Help Centre #12596271338135 ↗ · Daus's video 1hCKWy5exNM ↗
What's the minimum Cash Out amount?
RM50 from Save, RM100 from Invest.
Why is the amount that hits your bank different from what you asked for?
Funds use forward pricing: the units are locked at the time of the request, but the unit price used is the next day's price. It can end up slightly more or slightly less.
Why is your Cash Out taking so long?
Usually it's wrong bank details or a name mismatch. Versa only sends to an account under your own name.
Can you Cash Out to a different bank than the one you used to Cash In?
Yes, as long as it's under your own name.
Does switching funds cost anything?
No fee, but the final amount follows the unit price. Invest to Cash takes up to 8 working days; Invest to Invest takes 2 days.
Source: Versa Help Centre #12596816783255 ↗ · Versa Help Centre #12596544223255 ↗
Can you Cash Out money that's inside a Goal directly?
No. You need to "break" the Goal first, the money returns to your General balance, then you can Cash Out.
Source: versa.com.my/your-goal-tracker-just-got-a-major-upgrade ↗
You Cash Out everything, but Auto Save still deducts money?
Yes, Auto Save doesn't stop on its own. You need to delete the plan inside the app.
Products
What's the difference between Versa Cash and Cash-i?
Cash-i is Shariah-compliant (AHAM Aiiman fund), same-day Cash Out before 10am, trustee is Deutsche. Cash is conventional (AHAM Enhanced Deposit), T+1 Cash Out, and its base rate is usually a bit higher.
Source: versa.com.my/save ↗
Is Versa Income-i the same as Cash-i?
No. Income-i is a mixed fund of sukuk and shares, so its value can drop. Cash-i is a money market fund, low risk.
Source: versa.com.my/versa-income-i ↗
Is Versa Gold real gold?
It's a tracker fund backed by physical gold in a vault, but you hold units, not gold itself. You can't redeem physical gold, and it's labelled very high risk.
Which funds are Shariah-compliant?
Cash-i, Gold, Growth-i, Moderate-i, Global-i, Income-i, Emerging Growth-i, and three PRS-i funds.
Is dividend paid out as cash?
No, it's paid as extra units, shown as "reinvestment" in your transaction history.
What fees are involved?
Versa itself doesn't charge anything. The fund charges a management fee (0.30% for Cash and Gold, 0.50% for Cash-i, 1.00% to 1.80% for Invest funds, mostly 1.50% or 1.80%) and a trustee fee, all baked into the unit price, with no sales charge.
Source: Versa Help Centre #12622344609687 ↗ · Versa Help Centre #12621457689495 ↗
Do you pay tax on your returns?
No, returns are treated as tax-exempt income for individuals. The 8% SST on fees is already included in the unit price.
Source: Versa Help Centre #12622448001559 ↗ · Versa Help Centre #34535086403607 ↗
What is time-weighted return?
It's a way of measuring fund performance from your first deposit that isn't affected by how many times you moved money in and out. That's why a "87% return" can look bigger than your actual RM profit.
Quests & rewards
What is Versa Quest?
It's a set of missions in the app's Quests tab. Complete a task and get a booster rate on Versa Cash/Cash-i, paid out the following month as "Rebates".
You completed the task but didn't get the reward?
Did you tap "Join Now"? If you didn't join, it doesn't count. Also, your balance needs to be RM1,000 or more on the days that are checked.
Source: Versa Help Centre #24644460247575 ↗ · Daus's video 8K3Rw_L2Bq0 ↗
What are fresh funds and baseline?
Baseline is your net balance before you tap Join. Fresh funds are new money that pushes your balance above that baseline. Switching funds inside Versa doesn't count.
When does the RM10 reward come in?
Within 30 working days after your account is approved and your first Cash In of RM100. It comes in as units in whichever fund you cashed into. If it's not there after 30 working days, email support with your Cash In date.
Can you complete more than one quest at once?
Yes, quests can stack, and each one refreshes every month.
Why can't you see the Fixed Rate Quest in the app?
That quest is invite-only, Versa decides who gets it, and Daus can't help with that.
Does the 10% p.a. apply to all your money?
No. The 10% Save Booster only applies to the first RM500 of Auto Save per month, for 3 months. Work out the numbers with a calculator first.
Source: versa.com.my/10-p-a-auto-save-bonus-for-september-new-joiners ↗
What do you get for referring a friend?
RM10 for you and RM10 for your friend, once they verify and make a first Cash In of RM100. Your own code is in the Quests tab, under Refer & Earn.
Auto Save & Goals
When does Auto Save deduct money?
On the 5th of every month, except Maybank which deducts on the next working day if the 5th falls on a holiday. It reaches the fund in 2 to 3 working days, with Cash-i taking one extra day.
Why is RM1 deducted when you set up your bank for Auto Save?
It's an account verification test, refunded the next working day. Bank approval takes 3 to 4 working days, but setting up the plan itself takes under an hour.
What does "Maximum Amount is fully allocated" mean?
Your bank's monthly limit has already been used up by another plan. Raise the limit (takes T+3) or add another bank.
What happens if your bank has insufficient funds on the 5th?
After 3 failed attempts in a row, the plan and the linked bank get automatically removed.
Can you have multiple goals in one fund?
Yes, since the 2026 upgrade, one Auto Save plan can feed several goals.
Source: versa.com.my/your-goal-tracker-just-got-a-major-upgrade ↗
PRS & tax
How much tax can PRS with Versa save you?
Relief up to RM3,000 a year until assessment year 2030, with savings depending on your tax bracket, from RM30 (1%) up to RM900 (30%). You claim it the following year during e-Filing.
Source: Versa Help Centre #18325733686039 ↗ · Versa Help Centre #18325830357143 ↗
When can you withdraw PRS money?
Account B can be withdrawn after a year but incurs an 8% tax, except at age 55 and above or for housing/medical purposes. Full withdrawal is at age 55, and it all goes through support.
What are the PRS fees?
0% sales charge, management fee 1.30% to 1.80%, a RM10 PPA fee (currently waived), RM8 a year for the following year's contributions, and RM25 to switch provider.
When's the deadline for this year's relief?
Your contribution needs to go in before 31 December of the assessment year, so keep the Cash In processing time in mind.
Source: this site
Account & security
How do you change your linked bank account?
A bank that's already added can't be edited directly, so add a new bank on the Cash Out page, or ask support to remove the old one.
OTP email not arriving?
Check the email spelling, wait 5 minutes, check the spam/promotions folder, and if it still doesn't arrive, email support.
What happens to the money if the account holder passes away?
Versa has no nominee feature, so the heir or administrator settles it with AHAM using a probate letter or letter of administration.
Source: Versa Help Centre #12594649546135 ↗ · Versa Help Centre #12594674496919 ↗
The app is under maintenance but you need to transact urgently?
Email support@versa.com.my.
Want to speak to someone at Versa?
Call 03-7890 3500 or email support@versa.com.my, Monday to Friday 9am to 5pm. There's no walk-in service.
About Daus
How much does Daus hold in Versa?
Check the Akaun Daus page, the figure follows Daus's own monthly update with the date.
Source: this site
Daus's code isn't working, or the link won't open the app?
Tap "Report" on the reward page, and in the meantime use the link download.versa.com.my/1bAf/vdausdkhome and type in the code VDAUSDK manually.
Source: this site
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No Versa yet? Sign up with code VDAUSDK
Sign up with code VDAUSDK, get verified, and make a first cash-in of RM100 or more in one transaction. RM10 is credited as units within 30 business days. Later top-ups do not count.
Daus earns a referral commission when you sign up with this code or link and make your first cash-in. It costs you nothing extra; your RM10 reward comes from Versa under their T&C. Not financial advice.